Flower Wall Terms & Conditions
Please note, our flower walls are for indoor use only
Our products and services are not booked until a deposit has been received.
• If you would like to save your date with us, we accept a £150 non-refundable deposit which will be deducted from your final balance.
• The final balance must be paid before 5 days prior to the event. For example, if you hired the wall for December 20th, you are required to pay the full balance by the 15th December.
2. Hire Period
Hire charges are calculated based on ‘one day’ events. Extra time may be arranged but will be added to your invoice. Should you wish for a longer hire period please get in touch to discuss extended rates.
All items supplied to you on a hire basis remain the sole property of Belle Fleuriste (Trading as Peak Horizon). 309 Springvale Industrial Estate, Cwmbran, NP44 5BR. During the hire period (see 2) all hire items are the responsibility of the hirer (you) and not the responsibility of your venue or event planner. We ask that you communicate with your venue to ensure the security of all hire items in your absence. Belle Fleuriste (Trading as Peak Horizon) provides all items for hire in good working order/condition and these items must be returned in the same condition that which they were supplied.
4. Public Liability Insurance
Belle Fleuriste (Trading as Peak Horizon) is fully insured up to the value of £2,000,000. We can provide a copy of our insurance policy certificate to you or your venue, please email us for more information if you require this.
5. Flower Walls
The hire price of our flower walls includes full set up and breakdown. Due to the structure of our flower walls we respectfully ask that they are not moved or taken down by anybody other than an employee of Belle Fleuriste (Trading as Peak Horizon) to avoid damage. We pride ourselves on providing luxury products, therefore any flowers missing from the wall or any other arrangements will be treated as a loss/theft and will be deducted from the damage deposit (see 8).
You must give us 1 week notice in advance of your hire date in order to receive a full refund. In the event of a cancellation that exceeds this date, your deposit is non-refundable and will therefore be retained. Should you need to change the date of your event we will endeavour to provide the items you require for your new date, however we cannot be held responsible if the new date is not available and the deposit is retained. We recommend that you purchase wedding/event insurance to cover any losses in the event of cancellation.
Delivery and collection will be included in the price we quote you.
8. Security/Damages Deposit
All bookings are subject to a damage deposit which is charged at £150 which must be paid before 5 days prior to the event. For example, if you hired the wall for December 20th, you are required to pay the damage deposit by the 15th December.
This will be refunded in full within 5 working days after your event minus any charges for damage, vandalism and/or missing items. If the amount exceeds the value of the damages deposit a supplementary invoice will be issued for immediate payment. For full breakdown of replacement charges please contact us.
Belle Fleuriste (Trading as Peak Horizon) reserves the right to use any photography of
our products and services taken during the hire period. Any photography will
be used for promotional purposes on our website and/or social media. If you
have any objections to this please let us know in writing prior to your event.